Course Highlight
Evaluating Management Effectiveness
Do your lenders know how to deal with the loan repayment wild card?
“Management” will always be the loan repayment wild card. Here’s a course that helps your lenders turn a wild card into a trump card: Help your lenders understand not just whether a borrower is successful, but why.
This course shows lenders how to both observe and interview company managers, applying a three-level scale of management effectiveness that enables the lender to identify management strengths and weaknesses in the areas of market understanding, product/service competitiveness, and ability to secure and manage resources.
Here’s how the Management Effectiveness Scale Works
Level One managers see and understand their business and market at a basic, informational level. For example, they can describe competitors in terms of basic market facts-how many, their names, and an informed assessment of who seems to have the largest share(s) of customers.
Level Two managers understand the cause and effect of business success. For example, they not only demonstrate knowledge of Level One’s basic competitor facts, but also can name the top companies in their market, and explain how and why these competitors are successful.
Level Three managers are able to both identify and implement specific steps to success. For example, they take their knowledge of the traits of successful competitors and use that information to develop a plan to meet or exceed competitor performance.
Participants in Evaluating Management Effectiveness learn to use the Management Effectiveness Scale to translate into words their “gut instinct” about a management team’s strengths and weaknesses. Coupled with observations of a company’s success culture and its underlying foundation of governance and decision-making, the Management Effectiveness Scale enables lenders to distinguish between borrowers who are successful on purpose and those whose success has likely been accidental.
For more information about this course, click here.
